What We Believe

customer service

At 5 & 16, we ask these questions about every interaction and use them as the basis for how we do business:

We don't believe that our customers should suffer from our growing pains, and so we do everything we can to meet our customers at their need -- not where we want them to be, but where they need us most.

In addition to our general business philosophy, we believe that it's important to help others. That's why 10% of our net income is immediately set aside for charity. It is our goal to raise $100,000 a year for local charities by February of 2019.

Want to help us reach this dream? Tell your friends, family, and business associates about us and help us grow so that more and more can be put back into our community!